Privacy
Privacy policy
How Elevata handles contact data, analytics, cookies, and privacy-related requests.
Policy 1
What information we process
We process data submitted through contact forms, commercial communications, operational information shared during projects, and basic site usage metrics.
- Contact details such as name, email, company, and request context.
- Information required to respond to proposals, meetings, and delivery requests.
- Aggregated analytics data used to understand navigation and improve the site experience.
Policy 2
How we use this data
We use data to respond to commercial contact, operate projects, maintain platform security, and improve our digital channels.
- Route each request to the right cloud, data, or AI specialist.
- Deliver contracted services and maintain operational communication with clients and partners.
- Monitor stability, security, performance, and compliance across our environments.
Policy 3
Sharing, retention, and security
We share data only with providers required for hosting, analytics, CRM, and service delivery, always under controls compatible with the purpose of processing.
- We retain data only for as long as needed to support requests, commercial relationships, legal obligations, or contractual delivery.
- We apply access controls, role-based segregation, and security monitoring whenever the context requires it.
Policy 4
Cookies and your rights
We use essential cookies and analytics cookies. You may request access, correction, deletion, or consent review at any time.
- Privacy requests should be sent to contato@elevata.io.
- Cookie settings remain available on a dedicated page of the site.
Contact
Privacy requests
If you need to review consent, exercise data rights, or handle a specific privacy question, contact our team.